The security of a Casino depends on the way it pays attention to its patrons’ pain points. The casinos’ computer chips are constantly monitoring the behavior of their patrons, and they are sensitive to the signals that a player’s behavior gives off. The casino security team monitors the game environment closely, and they will react to unusual behavior by offering free credits or drinks or meal vouchers. The casinos also use sophisticated surveillance systems to prevent fraud. But how do these systems work?
Most casino games involve chance, with the house benefiting over players by the house edge. While most casino games have an inherent house edge (known as the rake), the house also has a measurable advantage. As a result, customers may receive free meals, drinks, or comps in exchange for playing games, which reduces the casino’s edge. Some casino games are played on a table, with a dealer conducting the game.
Gambling also encourages problem behavior. While the casino may be able to earn more money than it costs, people who are addicted to gambling may cause serious damage to themselves and others. Statistically, five percent of casino patrons are addicted to gambling and account for 25 percent of their profits. While there is an economic benefit to the local economy, casinos may not be as good as they claim. They divert money from other local entertainment. Furthermore, the costs of treating problem gamblers offset the economic gains made by casinos.